Helicopter Base Coordinator / Kaiwhakarite - Glacier Southern Lakes Helicopters
Ngāi Tahu Tourism
Queenstown, New Zealand
11d ago

Mō tātou, ā, mō kā uri ā muri ake nei - for us and our children after us.

Kia ora! Want to work for Ngāi Tahu Tourism, one of the largest tourism operators in Aotearoa?

We're on the hunt for a Helicopter Base Coordinator & Customer Service superstar - a helpful, friendly person who doesn't mind pitching in to get the job done.

Glacier Southern Lakes Helicopters is Queenstown's leading scenic heli-flight company. Since the 1980's, we have flown guests from all over the world, offering a selection of daily scenic helicopter tours around Queenstown, Middle Earth, Mt Aspiring & Fiordland National Park in our pristine fleet of Airbus helicopters.

We are also New Zealand's leading Aerial Film company creating aerial footage for commercials, TV, Documentaries and Films including Lord of the Rings, The Hobbit, Vertical Limit, King Kong, Narnia, Wolverine, Walking with Dinosaurs, Pete's Dragon and Alien Covenant.

We take great pride in warmly welcoming manuhiri (visitors) to our experiences. Manaakitanga (hospitality) is one of the core values that drives the way we do business.

As hosts, we care for our customers and our team as our own whānau.

We offer not only a unique experience for visitors, but also an awesome place to work.

We currently have one permanent position available based in Queenstown.

A little bit about you

We're after someone who :

  • can dazzle our customers
  • will blow us away with their customer service skills
  • has a full, clean driver licence
  • plays nicely in a team
  • keeps cool under pressure
  • is able to work shifts on weekdays, weekends and public holidays.
  • Candidates require :

  • Previous administration and operational experience
  • Excellent verbal & written English communication skills
  • Confident computer skills including word, excel, outlook
  • Ability to multitask, excel under pressure and demonstrates excellent time management
  • Strong motivation, positive attitude, commitment, reliability & professionalism
  • A high level of accuracy & attention to detail
  • The ability to communicate confidently, delivering 100% excellence in customer service
  • Valid / Clean NZ driver's licence
  • A legal right to live and work in New Zealand.
  • Experienced in radio operations / flight co-ordination / helicopter loading / aircraft monitoring is beneficial but not necessary
  • If "Kia ora and welcome to Glacier Southern Lakes Helicopters" rolls off your tongue, get in touch!

    A little bit about us

    Glacier Southern Lakes Helicopters is part of Ngāi Tahu Tourism's portfolio, which hosts one million customers every year across 11 iconic businesses.

    As our Base Co-ordinator you will be involved in the day to day running of our helicopter operation, ensuring excellence in service and experience for our clients.

    Your role will encompass all ground based helicopter operations, all aspects of customer service for the business and fostering strong relationships with our local commercial clients, tourism and aviation industry.

    Our purpose is to make the connection - with our customers, through our people, to our place and to Ngāi Tahu.

    Cool things we offer

  • Competitive pay,
  • Excellent training,
  • Company discounts,
  • An awesome place to work!
  • Keen?

    Haere mai, apply now : (Job Code 26761)

    Glacier Southern Lakes Helicopters is a fun, unique and safe place to work and we'd like to keep it that way. Before starting with us, you'll go through a range of checks, including drug and alcohol testing.

    Health and safety is super important and this is part of how we keep you, our team and our customers safe.

    You must be legally entitled to work in New Zealand to apply for this role.

    Applications Close 2 September 2018.

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