Risk Analyst (Delivery Unit Specialist - Risk) Put your analytical skills to the test and come and join us as part of a committed team supporting Spark's Billing and Collections Delivery Unit.
Embrace new challenges and learning opportunities as you deliver high quality analysis to support decision making and ensure Spark's credit risk and fraud controls are optimal.
We are Spark, New Zealand's largest and multi-brand digital services company offering mobile, fixed and IT products and services to millions of New Zealand consumers and businesses.
Home to inspired, forward thinkers, Spark people are at the heart of our purpose to help all of New Zealand win big in a digital world.
Spark operates in an exciting and constantly evolving industry, where the pace of change brings new and unique challenges every day.
We have adopted an "Agile" way of working to allow us to meet the fast changing needs of our customers. Agile will bring a transparent, collaborative environment with highly productive teams who are empowered to deliver better outcomes for our customers.
It's our belief that this way of working provides an enriched career experience for you, both in terms of the role you perform and your professional growth.
About the role We are on the search for a Risk Analyst or someone with the talent and the drive to become proficient in this craft, to join our Risk Analysis and Systems Support team in Christchurch.
As a Risk Analyst, you will support our Billing and Collections solutions. You will monitor and maintain our Credit Scorecards while extending our use of machine learning algorithms to improve the efficiency and effectiveness of our operations.
Drawing on your knowledge of SAS and SQL you will extract and analyse data to support decision making and operational processes.
You'll support your customers and team members using different technologies and you'll embrace new challenges and learning opportunities.
You'll be proactive and always look for ways to better shape the customer experience. You'll be a great team player who shows energy, drive and a commitment to achieve results, adapts well to change and strives for excellence.
What you need It's our culture which makes Spark such a great place to work so we will be looking for individuals that contribute to that.
People who are open, honest and generous with their time for others. Take ownership, have a go and experiment. People who empower others are transparent and who actively seek out diversity and do what's right.
The craft and expertise you'll bring : Experience analysing data in a commercial environment such as a Telco, bank or utility business Familiar with statistical and / or machine learning models (logistic regression, random forests) Strong working knowledge of SAS, SQL, experience working with large databases, credit systems and MS Office applications.
Superior stakeholder / relationship management and service delivery. Relevant tertiary qualification Great team player who shows energy, drive and a commitment to achieve results, adapts well to change and strives for excellence.
The benefits of being with Spark Our benefits are just one of the many things that make working at Spark that extra bit special.
We want you to be covered with a range of amazing benefits, exclusive for you as a Spark employee. From access to Spark products, comprehensive medical and insurance cover, to sweet deals for a range of NZ retailers and more.
Ready for the challenge? Apply now!