Client Lead
Dunedin, NZ
5d ago

Spark New Zealand provides digital services to millions of New Zealanders and thousands of New Zealand businesses. Our goal is to use technology to enable better outcomes for New Zealand.

We operate in an exciting and constantly evolving industry, where the pace of change brings new and unique challenges every day.

We have adopted an "Agile" way of working to allow us to meet fast changing needs of our customers. It replaces the traditional hierarchical organisational structure to produce a transparent, collaborative environment with highly productive teams who are empowered to deliver better outcomes for our customers.

Located across New Zealand, our regional and central teams are positioned well to sell a wide range of digital services and specialist expertise to support our goal.

Our capability includes the full spectrum of professional services, including technology design, consulting, deployment, and management and the delivery of ICT solutions.

We extend our expertise and reach by engaging specialist providers and regional support organisations to provide truly nationwide coverage with an unsurpassed range of ICT capability.

About the role

As a Customer Lead, you will be accountable for developing and maintaining key relationships, with a focus on growing both business and mindshare across select corporate and local government customers in the portfolio.

Developing networks, both internally and externally, will be second nature to you. Being able to bring together the best of Spark to deliver fantastic customer outcomes that will help them win big in a digital world is what it's all about.

  • 10+ years experience in senior sales and account management with consistent success and achievement in Digital sales. Experience in the Corporate or Local Government sectors is preferable
  • Strong customer focus, identifying solutions that help our customers deliver better business outcomes for all New Zealanders
  • Responsible for strategy and engagement including relationship management (to a CXO level) and account planning using key sales tools
  • Through outcome-oriented customer focus, achieve KPIs including growing existing customers and converting new leads
  • Outstanding communication and negotiation skills, including ability to craft bids and win competitive pitches
  • About you

    It's our culture which makes Spark such a great place to work so we will be looking for individuals that contribute to that.

    People who are open, honest and generous with their time for others. Take ownership, have a go and experiment. People who are passionate about Spark and how we can make a real difference, empower others, are transparent and who actively seek out diversity and do what's right.

    While you're an extremely capable individual who can operate comfortable alone when necessary, you're a team player that can work across all elements of a business.

    With a flair for building collaborate relationships and stimulating change, you seek continuous improvement both within our business and with your customer.

    You will also bring with you :

  • A positive attitude with an aptitude learning and a focus on personal growth
  • Ability to develop, build and lead relationships at all levels of an organisation and exceed their expectations.
  • A passion for understanding what makes a business tick, and proven success in how Spark can make a tangible difference
  • An innate ability to inspire and lead the virtual team
  • Sound commercial acumen with a passion for customer outcomes.
  • Pragmatic approach with a flair for planning and executing
  • Team player, working closely with team members across Spark to deliver a premium outcome for the client
  • Our benefits are just one of the many things that make working at Spark that extra bit special. We want you to be covered with a range of amazing benefits, exclusive and just for you as a Spark employee.

    From access to Spark products, comprehensive medical and insurance cover, to sweet deals for a range of NZ retailers and more.

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