Summer Intern - Infrastructure Services
Department of Corrections
Wellington , NZ
1d ago

About the role

The Infrastructure and Digital Assets (IDA) team provides a range of asset-based services to support the delivery of Corrections' core business and ensure we can maintain consistent service delivery regardless of external events and crises.

The group comprises four key areas : Asset Management, Procurement, Public Private Partnerships and Digital Services.

As Summer Intern Infrastructure Services, we are looking for someone that can engage with staff around the country by phone, email, and instant messaging to identify IT or telecommunications device usage, locations, and users to facilitate upgrading or retiring these devices.

Your administrative duties will also involve working with internal project teams, IT vendors and service providers to meet timelines and outcomes.

The role accountabilities include :

  • Administrative duties in line with logistical relocation of devices.
  • Administrative duties in line with POTS line retirement.
  • Administrative duties in line with Cisco VOIP phone model upgrades.
  • Administrative duties in line with computer upgrade activity.
  • Administrative duties in line with ITIL service management.
  • Ngā pūkenga me ngā wheako Skills & Experience

    What you will bring to Corrections :

  • Knowledge of Excel 365, including pivot tables.
  • Knowledge of Microsoft Outlook and Teams.
  • Knowledge of IT infrastructure fundamentals.
  • Knowledge of Telecommunications fundamentals.
  • Experience in interacting with customers in a service, hospitality, or retail environment.
  • Good Organising skills.
  • To be considered for this Summer Internship, you must be studying towards a Certificate, Diploma or Batchelors degree in Engineering or Information Technology.

    Pay Rate : $23.00 per hour.

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