ECL Group is seeking an enthusiastic and hardworking individual who strives to deliver high-level customer service. Our customers are recognisable large, multinational companies with which we are proud to build strong partnerships with.
This position is being offered on a fixed term (12 months), full-time basis to provide additional hands-on customer service support.
As a Customer Service Representative, you will be the first point of contact for our customers and be responsible for call resolution or escalation to our technical team.
You will be an integral member of our team and will be joining a business focused on providing the highest level of customer service to our clients, whilst exceeding ECL’s monthly customer KPI’s.
Our Customer Service desk runs on a 7 day a week roster from 6am - so a high degree of flexibility is desirable.
Full training will be offered during standard working hours - 8am to Monday - Friday. On completion of the training, you will move to a fixed shift that will include at least one weekend day.
Our ideal candidate
If you see yourself operating in a true value add role apply via the link provided!
We are unable to consider applications from non-NZ residents or Citizens.