Opportunity for a Despatch Coordinator to join the operational team
Head office is a state-of-the-art building, with free onsite car parking and onsite café
Location : East Tamaki, Auckland
About the role
This is a key role within the operational team providing excellence in customer services for Waste Management’s customer-base, by answering customer enquiries / requests, scheduling daily work for operators, monitoring, and managing routes and coordinating drivers.
Building strong customer relationships as well as proactively identifying and informing customers of any operational delays will play an integral part in this role.
We are looking for someone with proven customer service experience in a fast-paced environment
You also bring a proactive and positive attitude and the ability to instantly build rapport with customers
You are customer-centric, a strong relationship builder, flexible, have high attention to detail and good time management
Experience in using MS Office especially Word and Excel are also essential for this role
We offer a competitive salary
Career development and progression
Free onsite car park, onsite café
Access to discounted health insurance and a variety of retail products for you and your family to enjoy
You will also be part of a great team committed to providing a comprehensive one-stop service to meet a broad range of facility, waste, recycling and industrial needs of our clients.