Quality Assurance Assessorat Ministry of Business Innovation and Employment
Ministry of Business Innovation and Employment
Christchurch, NZ
3d ago
source : New Zealand Government Jobs

About the role

This is an exciting opportunity for an experienced Quality Assurance Assessor to join the Service Quality Risk and Assurance team within the Managed Isolation and Quarantine (MIQ) Branch.

Managed Isolation and Quarantine (MIQ) has been set up as a critical part of our border measures to keep COVID-19 out of Aotearoa New Zealand.

Working in MIQ is fast paced and dynamic. What unites our people is our passion for keeping all New Zealanders safe during an unprecedented global pandemic.

The Quality Assurance Assessor supports the Snr Quality Assurance Advisor and regionally based Quality Assurance Team by assessing and providing assurance over the frameworks and processes within the Managed Isolation and Quarantine Facilities, enablement functions and wider MIQ system to highlight issues affecting the quality of those frameworks, processes and operational systems.

The Quality Assurance Assessor will bring their business understanding and perspective to work in partnership with the Quality Assurance Manager and team members across the regions.

Where appropriate, the Assessor also escalates quality related issues from both internal and external stakeholders working with the wider Service Quality Risk and Assurance team, and the business, to implement effective responses to these issues.

The role is based at the Regional Isolation Command Centre and involves liaison with Managed Isolation Facilities and enablement teams across MIQ in terms of finding ways to improve the overall quality of MIQ frameworks, processes and operational systems.

Nga pukenga me nga wheako e hiahiatia ana - Skills and experience required

What we are looking for :

  • Strong knowledge of quality metrics and assurance processes, and an understanding of how they impact upon the delivery of services
  • A self starter, able to work independently as part of a regionally based team within a remote management structure
  • Ability to quickly assimilate new information or areas of work
  • Can effectively cope with change, shift gears comfortably, decide and act without having the total picture balancing risk and uncertainty
  • Ability to quickly establish and build strong working relationships in a multi agency environment
  • Proven ability to develop trust and credibility with managers and teams at all levels of the business
  • Strong level of communication skills including the ability to write succinctly and think critically about an issue along with any implications across the wider system
  • Ētahi kōrero mō MBIE - About MBIE

    MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

    We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

    People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

  • Mahi Tahi Better Together
  • Maia Bold and brave
  • Pae Kahurangi Build our Future
  • Pono Me Te Tika Own It
  • Our aspirations are echoed in our Māori identity Hīkina Whakatutuki which broadly means lifting to make successful'.

    MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi.

    We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups / organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand.

    We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

    E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga iwaenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi.

    Mā te whai kiko o ngā kōtuinga ahungaroa o ngāiwi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, katutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui.

    E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapakua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga māngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēneiāheinga.

    Me pēhea te tono -

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