Colliers International is a global property services company operating across 68 countries. We have a workforce of more than 17,000 professionals who think differently, share great ideas and provide service excellence to their clients.
We have a great opportunity for a Helpdesk Coordinator to join the Corporate Solutions team in our Wellington CBD office.
This is a fantastic opportunity for someone looking to gain experience in a corporate business environment.
Please note that this is an administrative support role, not an IT service desk role.
Assist with enquiries and fault requests via phone, email, and system generated requests
Provide a high level of personalised and professional customer service
Liaise with Facilities Managers and contractors
Maintain the Facilities Management database
Support the Operations Manager and wider team as required
Excellent written and verbal communication skills
Strong organisational and time management skills
Strong priority management skills
Strong attention to detail and accuracy
The ability to cope under pressure
Proactive and flexible
Intermediate to advanced Microsoft Office skills
Willingness to learn and master the property-based system