Helpdesk Coordinator
Colliers International
Wellington, New Zealand
4d ago

Company Description

Colliers International is a global property services company operating across 68 countries. We have a workforce of more than 17,000 professionals who think differently, share great ideas and provide service excellence to their clients.

Job Description

We have a great opportunity for a Helpdesk Coordinator to join the Corporate Solutions team in our Wellington CBD office.

This is a fantastic opportunity for someone looking to gain experience in a corporate business environment.

Please note that this is an administrative support role, not an IT service desk role.


  • Assist with enquiries and fault requests via phone, email, and system generated requests
  • Provide a high level of personalised and professional customer service
  • Liaise with Facilities Managers and contractors
  • Maintain the Facilities Management database
  • Support the Operations Manager and wider team as required
  • Qualifications

  • Excellent written and verbal communication skills
  • Strong organisational and time management skills
  • Strong priority management skills
  • Strong attention to detail and accuracy
  • The ability to cope under pressure
  • Team player
  • Proactive and flexible
  • Intermediate to advanced Microsoft Office skills
  • Willingness to learn and master the property-based system
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