Senior Engineer: DevOps Salesforce
Wellington, New Zealand
1d ago

Key Roles and Responsibilities :

  • Work closely with Platform Specialists to receive detailed business / user requirement specifications that identify the goals of the program
  • Assist with the preparation of a technical requirements document, including systems and flowcharts that diagrammatically show how the information will flow through the computer and its peripheral or related equipment
  • Analyze business requirements and ensure that the designed solution meets those requirements
  • Transform the detailed requirements into a complete, detailed systems design document that focuses on how to deliver the required functionality
  • Perform proof of concept if required
  • Compile detailed technical specifications based on their designs for developers or IT Programmers to implement
  • Convert a design into a complete information system. This includes acquiring and installing the systems environment, creating and testing databases, preparing test case procedures, preparing test files, coding, compiling, refining programs, and performing test readiness review and procurement activities
  • Ensure that throughout the development phase, the process is documented including the development procedures for application use and security
  • Oversee the testing of the program prior to its deployment and release
  • Examine any program errors in logic and data and make the necessary recommendations to correct the program as required and / or escalate the problem accordingly
  • Works with the required teams to assist with the installation and deployment of the application
  • Assist with implementation preparation and implementation of the solution into a production environment
  • Assist with the resolution of any problems identified in the integration and test phases
  • Support all the code sets and implementations that have been implemented in production in accordance with defined Service Level Agreements (SLAs) for the business
  • Write and distribute the task descriptions in a production environment to operate and maintain the solution that has been designed and implemented
  • Assist with post-implementation process reviews
  • Knowledge, Skills, and Attributes :

  • Expert knowledge on multi-technology application design best practices which enable them to act as trusted advisors to internal clients on optimal application designs
  • Ability to take holistic views of application environments, including hardware platforms, applications, databases, operating systems, and storage
  • Ability to work with abstract concepts and have sound problem solving and analytical skills
  • Excellent people interaction and collaboration capability
  • Advanced technical understanding of development and platform engineering
  • Excellent client-centricity with the ability to focus on business outcomes
  • Highly Organized and planned individual
  • Self-starter and self-managed
  • Strategic ability to define the technical direction in the portfolio of products including technical strategies and plans and execution plans
  • Strong stakeholder and relationship management
  • Excellent communication skills to effectively interact with a variety of stakeholders, including the technical teams and clients
  • Ability to demonstrate impeccable attention to detail and work well within a team environment
  • Excellent knowledge of project management principles to ensure that projects with clients are executed accordingly
  • Ability to continuously contribute to the improvement of internal effectiveness by contributing to the improvement of current methodologies, processes, and tools
  • Academic Qualifications and Certifications :

  • Typically requires extensive related experience with a Bachelor’s or equivalent degree
  • Relevant Salesforce Certification required
  • Relevant DevOps certifications beneficial
  • Agile related certifications are preferable
  • Required Experience :

    Minimum of 8 - 10 years of Software Development and Support experience

    Substantial years of experience deploying Salesforce solutions to clients in an outsourced or similar IT environment

    Substantial experience working in a multi-team environment across multiple geographies

    Programming / development experience including Agile processes such as SCRUM, KANBAN

    What will make you a good fit for the role?

    Standard career level descriptor for job level :

  • Have wide-ranging experience
  • Uses professional concepts and company objectives to solve complex issues in creative ways
  • Networks with others outside own area of expertise
  • Exercises judgment in selecting methods, techniques and evaluation criteria to obtain results
  • May coordinate others’ activities
  • Typically requires significant related experience with a Bachelor’s or equivalent degree
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