Food and Beverage Attendant
Queenstown, New Zealand
6d ago

We arelooking for a Food and Beverage Attendant, with endless passion for F&B andhospitality to join our team in breakfast.

As an F&B Attendant you are responsible for engaging ourguests during their experience with us and ensuring all brand service standardsare met to the highest quality.

Ourunique location offers our guests two hotels from the Hilton brand to choosefrom : Hilton Queenstown Resort and Spa and DoubleTree by Hilton Queenstown andall of our Team Members get to work across both brands.


In your new role you will beresponsible for engaging our guests during their visit, and ensuring brandservice standards are met to the highest quality.

Reporting to the OutletManager, you will enjoy working as part of a team on a rotating roster, in afast-paced environment.

Specifically,you will be responsible for performing the following tasks to the higheststandards :

  • Provide a-la-carte and / or buffet style service in line with the Hilton Brand Service Standards
  • Receive orders and serve customer requests completely in a timely manner
  • Understand menu content, any menu changes, and promotional activities
  • Keep your service area clean, tidy, and well-prepared
  • Efficiently manage the proper settlement of all customer accounts
  • Answer guest queries in a polite and helpful manner

    As an F&B Attendant you are always working on behalf of our Guests andworking with other Team Members. To successfully fill this role, you shouldmaintain the attitude, behaviours, skills, and values that follow :

  • Friendly, positive, energetic disposition
  • Passion for Food & Beverage
  • Committed to delivering exceptional guest service
  • Motivated to learn new skills and techniques
  • Smart and tidy, in appearance
  • Positive and willing to participate on a team and work with a winning attitude
  • Flexible, reliable, and responsive to a range of work situations
  • Prepared to manage a variety of customer types, inquiries, and complaints
  • Previous food hygiene experience
  • Electronic ordering systems experience
  • Cash handling experience

    Asa Hilton team member you can expect to receive the following and more :

  • Competitive benefits such as daily dry-cleaneduniform and hot meal in our Team Member restaurant
  • Member of the Hilton GO program giving you access todiscounted room and F&B rates worldwide
  • Access to Hilton University training, offering morethan 3,500 learning programs
  • Participate in ongoing recognition programs
  • Training & development and worldwide careeropportunities
  • Job : Food and Beverage

    Title : Food and Beverage Attendant

    Location : null

    Requisition ID : HOT06NIC

    EOE / AA / Disabled / Veterans

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