Sales & Service Administrator
Tourism Holdings Limited
Albany, NZ
2d ago

About THL

Tourism Holdings Limited is New Zealand's premier tourism company and the largest operator of RV rentals globally, with operations in New Zealand, Australia, United States, and UK.

  • We deliver unforgettable travel experiences, sharing the adventure across the globe via iconic RV brands like Maui, Britz, Mighty, Road Bear RV, El Monte RV, and Just Go;
  • award winning tourism operations like Kiwi Experience, Waitomo Glowworm Caves, and Black Water Rafting; and various services for the RV owner, including vehicle design and manufacture with our joint-venture Action Manufacturing;
  • vehicle sales through the RV Super Centre; and provision of itinerary planning, vehicle management, and peer-to-peer rental services through our joint-venture Togo Group.

    In 2017 we were nominated for Deloitte 'Company of the Year' and in 2016 we won the Deloitte 'Best Growth Strategy'. Most recently, we won the 2018 Supreme Award and Investor of the Year at the American Chamber of Commerce awards.

    We're the best at what we do and now have an exciting opportunity for RV Super Centre Sales Consultant to join our Auckland-based team

    RV Super Centre is part of THL and we are looking for Sales and Service Administrator to join our crew. The RVSC Dealership comprises : used and new Recreational Vehicle (RV) sales, retail sales, after sales service, the Mighway managed rental fleet and developing new business opportunities within the privately owned RV market in NZ.

    Key Criteria :

  • Excels at managing varying volumes of work
  • Exceptional time management skills and able to handle multiple priorities at once
  • Able to take, and effectively act on, direction
  • Effective Communicator - internally, and with external suppliers
  • Strong numeric and logistical abilities
  • Proficient in Microsoft Office and other software packages as required
  • Willing to work on flexible rotating roster including weekends
  • Customer Service oriented

  • Daily banking for vehicle sales and cash from retail shop.
  • Issue petty cash as required and reconcile the petty cash float.
  • Reconciling of SAM Christchurch invoicing / payments and debtors ledger to ensure SAM aligns with D365
  • Work with both the Service Advisor and Service foreman to assist with the efficient running of the service department incl.
  • but not limited to booking service work in line with budgets and time constraints

  • Daily communication with Service Manager to ensure that workflow is consistent, in line with budgets and achieving high levels of productivity
  • Manage online Securities Register (PPSR) for all sales vehicles.
  • Assist sales team with contracts and administration where required where required.
  • Raise D365 purchase orders in timely manner for expenses forwarding to Head Office accounts to meet required deadlines.
  • Assist Service Centre with Mighway insurance claims.
  • Attending to THL staff & supplier enquiries (by email and phone)
  • Full Invoice processing and recording to Managers sign off stage
  • Work Engagement and Issuing of Purchase Orders to approved external Service Providers
  • Assist with Insurance queries
  • Assist with Finance queries
  • Assisting with Service enquiries
  • Provide information, Follow up, coordination & help resolve customer complaints in a timely
  • Monthly Accruals for Finance
  • Compiling daily and weekly reports for BOH departments
  • Assisting with Monthly Reporting requirements
  • Any Stocktakes as scheduled / directed
  • Assisting with organisation of any agent and / or sales & marketing visits
  • Involvement in local projects as required
  • Vehicle movement driving as required
  • General administrative tasks
  • Other duties as required
  • If you love being part of a team, looking for a challenge or a company that pushes personal and professional development and growth, then we want to hear from you!

    So why wait? Apply now!

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