Night Porter/Overnight Cleaner - Ibis Wellington
Wellington, Wellington Region, New Zealand
2d ago

Job Description

Are you a night owl.... then we have the perfect role for you!

Main Purpose of the Job

Assist in the day-to-day operations of the Portering and Housekeeping departments during night time including lobby services and security functions, ensuring that standards are maintained in these areas, efficiency evident and customer’s needs met.

Key Duties

  • Public Area Cleaning including conference facilities
  • Assist with guest luggage including Tour Group members luggage
  • Assist operations of Housekeeping department during night time including lobby services.
  • Prepare and Deliver Room Service Orders as requested
  • Ensure that standards are maintained in these areas, efficiency evident and customer’s needs met.
  • Ensure messages and faxes are delivered with the utmost urgency.
  • Message boards updated daily and aware of function requirements.
  • Ensure the security of keys and public / back of house areas at all times by adherence to security procedures. Report any suspicious persons or items to Supervisor
  • Liaise with Front Office and Maintenance regarding any maintenance issue ensuring guest requirements are met.
  • All guest property in storage, long or short term, duly documented and cared for.
  • When guest report lost property take all relevant information and pass on to housekeeping.
  • Any other reasonable request as required by your Supervisor or Hotel Management
  • Work Experience

    Part Time (Minimum 8 hours)

  • Motivated
  • Organisational Skills
  • Proactive
  • Takes initiative
  • Ability to work under pressure
  • Be flexible and available to work on a rotating roster
  • Enjoy being innovative and creative with a passion for delivering customer service
  • NZ citizen, permanent resident or hold a current and valid work visa / permit.
  • Benefits

    Staff meals while on duty

    Uniform provided & laundered

    Accommodation discounts & Free Anniversary Stay

    Discounted benefits throughout Accor

    Staff celebration & tenure recognition

    Bring your mate to work program

    Employee Assistance Program

    Fantastic career growth opportunities

    On-going training, learning and development

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