Senior Business Manager (Hamilton)
BNZ
Hamilton Banking Centre, NZ
5d ago

Creating Great Together

Hours : 37.5 hours; Monday - Friday; between the hours of 8am - 6pm

BNZ Small Business is leading the way in banking innovation, and we were voted Best Small Business Bank for 2019. We are on a mission to ensure every Small Business customer has an exceptional customer experience through lively and engaging conversations in which all their financial needs are met.

About the role

We have an exciting opportunity for a highly ambitious and motivated team player to join our award-winning team in Hamilton .

Our Small Business teams work in an energising environment where we challenge ourselves to make every customer interaction unforgettable.

As our Senior Business Manager, you will focus on having insightful conversations with our customers in order to provide specialist SME knowledge, understand their needs and offer solutions to help support and grow their business.

  • Have real and engaging conversations with our customers to provide specialist small business knowledge that will support and grow their businesses.
  • Perform credit analysis
  • Contribute and support the culture and learning of the wider Small Business team
  • Be empowered to act in the best interests of your customers
  • About you

    Our Senior Small Business Managers understand the small business market, have ambition and undeniable smarts.

  • You'll be a self-starter with demonstrated knowledge and understanding of the Small Business market
  • Use your passion for customer excellence to build strong relationships with our customers and internal stakeholders
  • Strong financial acumen, including experience understanding and analysing profit / loss statements and cash flow, is essential to this role
  • Ability to problem solve and find solutions to exceed customer expectations and needs
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