Branch Manager
Toll Group
Whangarei, NZ
2h ago

The role

Toll Global Express is seeking to hire a customer focused and experienced people leader for the position of Branch Manager, Whangarei.

The role will be responsible for driving the financial, operational, administrative, commercial, and health & safety objectives to exceed targets set for the branch.

To achieve this, you will be required to be a passionate, ambitious individual with the ability to build strong productive teams, maximise profit and work at a strategic level on complex freight forwarding solutions both locally, and across our nationwide network.

Key Responsibilities

  • Manage the financial performance of the branch (Profit and Loss),
  • Putting the customer first, and constantly pushing for sales growth,
  • Operational planning and development of people, resources & branch transport requirements,
  • Manage branch scoreboard KPI's - such as Utilisation, Claims / damages, Customer DIFOT, Health & Safety , Customer Service,
  • Lead a safety obsessed culture throughout the branch, ensuring compliance with health & safety policies and legislation,
  • Lead, motivate and coach employees,
  • Provide accurate and timely reporting
  • Key Skills & Experience

  • Customer focused mind-set,
  • Strong planning and time management skills,
  • Proven successful experience working in the transport and logistic industries,
  • People leadership skills & experience,
  • Effective communication skills,
  • Ability to build and maintain effective working relationships,
  • Self-motivated and driven to succeed,
  • Account management and sales experience,
  • Ability to work under pressure in a deadline driven environment
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