We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company.
You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective telesales representative must be an excellent communicator and have superior people skills.
They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
Direct prospects to the field sales team when needed
Keep records of calls and sales and note useful information
Answer questions about products or the company
Contact potential or existing customers to inform them about a product or service using scripts
Ask questions to understand customer requirements and close sales
Excellent communication and interpersonal skills
Outstanding negotiation skills with the ability to resolve issues and address complaints
Good knowledge of relevant computer programs and telephone systems
Proven track record of successfully meeting sales quota preferably over the phone
Proven experience as telesales representative or other sales / customer service role