Telesales Representative - Flexible Office Homeoffice Remote
Talent
Auckland, Auckland Region, New Zealand
3d ago

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company.

You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills.

They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Responsibilities

Direct prospects to the field sales team when needed

Keep records of calls and sales and note useful information

Answer questions about products or the company

Contact potential or existing customers to inform them about a product or service using scripts

Ask questions to understand customer requirements and close sales

Requirements

Excellent communication and interpersonal skills

Outstanding negotiation skills with the ability to resolve issues and address complaints

Good knowledge of relevant computer programs and telephone systems

Proven track record of successfully meeting sales quota preferably over the phone

Proven experience as telesales representative or other sales / customer service role

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