Systems Analyst
Transpower
Wellington, NZ
10h ago

About the opportunity

As our Systems Analyst, your primary focus will be to support Transpower's Asset Management system Maximo along with a portfolio of other core enterprise applications.

You'll take on incident management and troubleshooting, leveraging the skills of the Platform Specialists and other teams around you when needed.

Your passion for continuous improvement will be put to good use as you look to reduce technical debt through robust problem analysis and automation of routine operational tasks and service requests.

On a daily basis you will :

  • Perform Incident and Problem Management functions to resolve and close out system issues
  • Define requirements and acceptance criteria to automate repeatable tasks and to build quality into solutions
  • Provide input to designs and ensure solutions are developed for operations with simplicity being chosen over complexity and standardisation being balanced against evolution
  • Influence design to incorporate automated build, tests and deployments
  • To be considered, your CV, covering letter and experience will demonstrate :

  • Minimum 4+ years' hands-on experience as a Systems / Support Analyst
  • Proven ability to run Incident and Problem Management processes
  • Experience identifying the root cause of issues through technical analysis, and by leveraging logging and monitoring tools
  • Ability to complete complex queries and provide data fixes or manipulate data
  • Ability to script or configure system changes
  • Experience working with vendors delivering and supporting components of solutions
  • Strong written and oral communication skills
  • A strong customer focus
  • Previous experience operating in a complex environment with diverse technologies and suppliers
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