IT Support Analyst - GNS Science
GNS Science
Hutt Valley, NZ
2d ago

We are looking for someone to provide first and second level IT technical support for GNS Science staff, both face to face, and remotely across multiple sites in New Zealand.

You will also assist with the maintenance and administration of IT equipment provided for GNS staff.

Responsibilities

To provide first level support for the operation of IT resources within GNS Science. Conducting the monitoring, maintenance, and expansion of the GNS IT systems and infrastructure, ensuring their integrity, security and high availability to users.

Effective contribution to the GNS IS team by providing a high standard of customer support. A focus on IT service desk support to GNS Science is key in this role.

About you

The ideal candidate will have the following :

  • 2+ years in a corporate IT environment
  • Demonstrated high level customer service experience (including dealing with complex information and de-escalating conflict)
  • A proactive and motivated approach.
  • Innovation, integrity and the ability to work effectively as part of a team.
  • A methodical approach to problem solving
  • Ability to travel
  • Ability to manage your time effectively
  • Strong communication and relationship management skills
  • About GNS Science

    GNS Science, Te Pῡ Ao, is well known internationally and occupies a unique place in Aotearoa New Zealand's science landscape.

    We have a strong heritage of producing world-leading Earth science research. Our people are passionate and committed, and focused on bringing to life our vision of a cleaner, safer, more prosperous Aotearoa New Zealand

    Benefits

    GNS offers a supportive and flexible work environment, professional career development and generous employee benefits.

    Want to know more?

    Please contact careers gns.cri.nz with any questions or queries.

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