Senior Customer Service Representative
Fletcher Building
Auckland City, AUK
5d ago
source : ExploreJobs

Calling all electronics / home automation customer service reps!Incredible new 'state of the art' office premises + free parkingGenerous salary on offer and ongoing career development opportunitiesMy client really is quite exceptional one of the absolute best in their category! Representing a leading edge range of products to the building industry, it’s their culture and people that will impress you the most - with 100 staff throughout New Zealand, the average time for an employee in the business is 9.

5 years! The reason for their remarkable staff retention is that they are absolutely committed to the ongoing development and advancement of their people, no matter what level they are.

This is quite literally one of THE best career opportunities on the market right now!About the role : Become a subject matter expert in a range of high tech electronics / home automation productProvide technical expertise and support to your customersRespond to phone calls regarding products and order queriesTrouble shooting and problem solvingResolving issues to ensure delivery expectations are metEntering orders into the system and associated paperworkLiaising with other departments in relation to ordersAbout you : Customer service experience is essential, as is a proven technical product experience (prefer electronics, home automation, smart home technology)You are very tech savvy, with the desire and the ability to pick up technical product knowledge quicklyYou have excellent computer skillsAccurate data entry skills and attention to detail - your written communication skills will be tested through the interview processAbility to work in a high pressure, fast-paced environmentWillingness to learn and become a product champion!Benefits : This company offers a solid remuneration package and the best culture in their industry.

You will also enjoy working from the comfort of their architecturally acclaimed, newly built premises, which are absolutely stunning.

All of their staff have personal and professional development plans in place - this is a company who really care about their people!To Apply : Call Sophia Jeory, Recruitment Specialist, on (021) 246-5232 or apply now with your CV and I will contact you.

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