Service Advisor
Tourism Holdings Limited
Auckland South, NZ
4d ago

Our busy RV Super Centre in Mangere is looking for a Full time Service Advisor to join their crew. In this role you will be offering our Service Centre customers the highest level of customer service, grow our data base and to identify and close additional revenue opportunities through exceptional customer service and technical expertise.

Our ideal candidate will have :

  • Passionate Customer service or customer care experience
  • experience within the Travel & Tourism is a bonus
  • technician knowledge of light commercial or motorhomes is highly preferred but not essential
  • excellent communication skills
  • Responsibilities include but are not limited to :

  • Assist customers with technical enquiries in a professional manner
  • Making service bookings
  • Keeping customers up to date with servicing progress.
  • Tracking work in progress and invoicing
  • Requesting customer authority for additional work and up selling.
  • Work hard, play hard is what we're all about. The business has a relaxed dress code and fun environment, but at the same time has the latest technology and an innovative culture to ensure our brands continue to lead their respective markets.

    It is no doubt an exciting time to be joining us as we have recently cemented our position as the largest RV rental operator in the world and took a significant step towards our vision of connecting millions with personalised holiday experiences.

    So if you think this is a job where you can really sink your teeth into, go for it!

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