Amplifon is the global leader in hearing health care. We operate in 28 countries and together we #makemorepossible every day.
In New Zealand, we trade under two well-known brands; Bay Audiology and Dilworth Hearing, working together to help our customers rediscover all the emotions of sound.
What we are looking for :
Great customer service
Strong communication skills and professional phone manner
Confident using basic computer systems and technology
Good attention to Detail
No previous contact centre experience required!
The Role :
Inbound and Outbound calling
Answering and assisting all client enquiries by phone and email
Accurately recording / updating client information
Successfully booking both new and existing clients into our clinic diaries nationwide
Comprehensive training provided and ongoing support
Monday to Thursday 10.30am to 7pm and Fridays 8.30am to 5 pm Shift NO WEEKENDS
Competitive Salary, $500 pay increases every 6 months for your first 18 months in the role subject to meeting your targets / KPIs.
Quarterly bonus scheme, ability to earn up to $2000 additional annual income
Family discounts on Hearing Aids and discounted Southern Cross Health Insurance
Career development pathways available both locally and globally including training support
A great working environment, which includes rewards and recognition programs, annual conferences and company drinks on special occasions.
Do you feel you would be a great fit to our team? We would love to hear from you.