Newmarket, AucklandPermanentContinental Cars is one of New Zealand's premier dealerships, specialising in some of the world's finest marques including Audi, VW, BMW, Porsche and Ferrari.
Our specialist Porsche and Ferrari service teams require an experienced Service Adviser / Warranty Administrator to join their team.
This is a unique prospect to join our prestigious brands and will require someone who can show flexibility as your responsibilities will be diverse.
This is not your everyday standard Warranty Administrator position.The successful candidate will have strong attention to detail, as this position is not only responsible for accurately preparing, submitting and reconciling warranty claims, the role is also to support to the service advisers.
Along with attention to detail, the successful candidate's main focus will be on delivering superb customer service.You will need to : Have excellent time management skills to ensure that warranty claims are submitted in accordance with the manufacturer guidelinesHave a close attention to detail in preparing invoices, warranty claims and managing recallsHave a strong administration and customer service backgroundHave the ability to work autonomouslyBe very proficient preparing power-point presentations and inserting audiovisual elements.
What are we looking for?A minimum of 3 years experience in a related roleA minimum of one year experience as a Service AdvisorA genuine passion for ensuring excellence in customer serviceOutstanding leadership and communication skillsExcellent time management and organisational skillsAbility to demonstrate proven technical abilityStrong computer skills are a necessityAutoline experience would be advantageousIn return, you can look forward to fantastic working conditions and a great team environment, an attractive remuneration package commensurate to skills and experience.