Front of House Team Leader
Christchurch, New Zealand
1d ago

Working for Ballantynes

Ballantynes brings a mix of tradition and innovation to the Canterbury region. With locations in Christchurch and Timaru, we employ over 300 staff to fill a wide range of roles including retail, hospitality, buying, customer services, IT, finance, marketing, and more.

At Ballantynes we are all about delivering exceptional customer service. Our people are essential to our goal of providing a warm and welcoming environment for customers and staff.

Staff Benefits include :

  • No regular late nights
  • Great team environment
  • Generous store discount
  • About this role

    Ballantynes are seeking a dynamic individual with extensive Front of House Hospitality experience and proven Leadership skills to join us as Front of House Team Leader in Kin Bistro & Winebar.

    We offer a modern & seasonal menu in a relaxed atrium style environment capable of seating 70. Check out our bistro here

    Reporting to the Hospitality Manager, this role will lead the FOH team which is typically 3-5 staff depending on the day.

    On occasions there will some late nights when events are being held.

    We pride ourselves on exceptional customer service therefore you must be capable of leading and motivating the team to deliver the highest of standards.

    Your passion for the hospitality industry and your excellent food & beverage knowledge will shine through.

    The successful candidate will possess the following skills, experiences, and attributes :

  • Extensive Front of House Hospitality experience Ideally 5 years’ experience in a busy bistro / restaurant environment
  • Proven leadership skills
  • Trained Barista skills
  • Exceptional customer service skills
  • Proven ability to train, coach and motivate staff
  • Strong communication Skills, both written and verbal
  • Enjoy working in a team
  • High attention to detail
  • Duty Manager Certificate
  • This is a permanent Full-time opportunity working day shifts Tuesday to Saturday however this could change if needed for the right person.

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