Communications Centre Dispatcher
Fire and Emergency New Zealand
Wellington - Wellington
22h ago
source : New Zealand Government Jobs

About the role :

  • Four shifts on, four shifts off
  • Exciting, supportive team environment
  • Intensive training
  • NZQA qualifications
  • We are seeking a Dispatcher to join our Central Communications Centre, based in Wellington. This is a permanent position.

    Dispatchers operate in a 24 / 7 emergency service environment. Working in a small close-knit team, your primary responsibility will be to receive emergency 111 and administration calls and to dispatch appropriate Fire and Emergency NZ resources.

    You will have daily phone contact with a wide range of people including members of the public, firefighters, other emergency services and other agencies.

    Full-time dispatchers work a structured roster cycle of four shifts on (two days, two nights), four shifts off.

    Applicants require the following :

  • High level of computer literacy with a typing speed of at least 45wpm
  • Good geographic knowledge of New Zealand
  • Excellent attention to detail accompanied with a hig level of accuracy and the ability to perform multiple tasks under pressure
  • Ability to work constructively and cooperatively within a team environment
  • Previous experience in a communications centre or similar customer service environment coupled with a strong customer focus and a 'can-do' approach
  • Applications close 5pm Monday, September 28 2020.

    If you think this sounds like you, please click apply to visit our website and find out more information about this role and how to apply.

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