Customer Service Team Lead
New Zealand Post
Tauranga, New Zealand
2d ago
  • Make your mark in leadership in a fast-paced environment
  • Contribute to teamwork, safety and well-being of staff
  • Combine your customer service focus and strategic knowledge to drive growth
  • Your Impact

    New Zealand Post is an iconic Kiwi business that embraces change to drive productivity and support its fantastic team of staff.

    Based at our International Mail Centre, we are looking for a new Team Lead Support. You will lead by example and be comfortable with "getting your hands dirty" to help out when needed.

    About you

    We are looking for a dedicated, practical leader, with previous experience managing teams preferably in a similar industry (courier, transport, logistics).

    You demonstrate commercial acumen and you're the type of person who takes a hands-on approach and has a strong commitment to safety while fostering a high performing, positive team culture!

    If you want a strong, stable company where you can develop your leadership experience whilst staying in touch with the "hands on" side of the role, then look no further!

    Other things that are important for this role :

  • The availability to work Tuesday to Saturday (day shifts)
  • Resiliency and a strong customer service focus attitude
  • People management experience within a busy, fast paced environment
  • A reasonable level of physical fitness to help with lifting when required - our parcels weigh up to 25kg
  • Computer literacy
  • At New Zealand Post, we know what values we hold and the exciting direction we are taking our business. Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including :

  • Access to discounted health insurance plans for you and your family
  • Special rates on fantastic holiday home accommodation around New Zealand
  • Reduced banking service fees, rates and packages through our partners
  • Full use of a Wellness portal to help you lead a long, happy and healthy lifestyle
  • An Employee Assistance programme to support you when you need it
  • We are on an exciting journey of change and continually working towards improving processes to deliver an outstanding service to our customers - join us today!

    For more information you can download the job description on NZ Post's Careers website.

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