Contact Centre Representative
AA Insurance
Penrose, AUK
4d ago
source : ExploreJobs

Penrose, AucklandFull-time, Part-time, PermanentTurners Group NZ Ltd is part of the Turners Automotive Group and we're very proud to have been helping Kiwi's buy and sell used vehicles for over 50 years.

We are currently seeking both part time and full time Contact Centre Representatives to join our great team.In this role you will be attending to both Inbound and Outbound calls, ensuring a high level of customer service is delivered on every call and that all queries are dealt with in a timely and knowledgeable manner.

As well as offering excellent customer service, this role will also involve recognising and acting upon sales leads from Cash Now, Web, Email and Finance & Insurance enquiries.

It goes without saying that you have fantastic communication skills; both verbal and written and your ability to relate to customers of various backgrounds will be most welcomed here.

  • As the successful candidate you will be able to demonstrate the following attributes : Previous experience in a customer services role;
  • Time management skills and ability to follow process;A willingness to learn and be innovative;Excellent attention to detail;
  • A real team player as well as being able to work autonomously;Computer literacy, intermediate Word / Excel.Experience in the Finance and / or Insurance industry will be an advantage however extensive training on our systems, products and services will be provided to the successful candidate.

    Days and hours of work are rostered therefore a willingness to work to 7pm and at least one weekend day is essential.Genuine opportunities for career development are on offer for the successful candidate along with fantastic company benefits such as Southern Cross Health Insurance, annual salary reviews, social club and a day off on your birthday!Here at Turners we pride ourselves on being a true kiwi success story.

  • We value our people and believe that they are key to our success. We look for candidates who are aligned to our Company Values;
  • People who demonstrate integrity in all of their dealings, who work together as part of a team and are customer driven, people that have a passion for what they do and believe that anything is possible.

    Do you want to work with a fantastic bunch of people with a company you can truly go places? Take control and APPLY NOW!

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