Job no : 528710Work type : Full TimeLocation : Manukau CityCategories : Retail SalesDiscover why Harvey Norman is one of New Zealand's leading retailers by joining our fantastic Computers team!Harvey Norman has a great track record of providing high quality products and outstanding customer service through friendly and knowledgeable staff.
Working here provides variety and challenge, and the opportunity to learn from some of the best in the business. Take your career a step further and get on the fast track!This is a full time position in our Manukau store.
In this role you will : Undertake Tech2Home work performing upgrades, repairs and installations for customers, both in-store and on-site at customer premises as requiredIdentify faults and follow up with suppliers and repair agents to ensure customers products are repaired promptlyAdvise, serve and assist customers with inquiries on technical Computer issuesProvide outstanding customer service and build lasting relationships with your customersSell the Computer department's products and services when not undertaking Tech2Home work, including computers, software and mobile phones, and achieve sales, gross profit and other targets set by the ProprietorWork full time on a roster including weekends and public holidays as required by the Business.
The skills and experience you'll need to bring with you include : Computer literate with a technical understanding of computers and computer products, with an ability to competently and autonomously perform upgrades, repairs and installationsA minimum of 1 year of technical computer maintenance / diagnostic experienceTechnically savvy with the ability to solve problems quicklyExcellent communication and interpersonal skills as you'll be assisting customers with their queries and visiting our customers homesProven retail sales experience, with strong numeracy skills and an ability to understand calculations such as gross profitBeing customer focused with excellent customer service skillsThe ability to relate well to all types of people and build effective relationships with our customers and suppliersPossess a high level work ethic, professionalism, motivation and initiative, with the ability to work autonomouslyA friendly and outgoing personalityCurrent, clean, full NZ drivers licence with own vehicle.
Apply online if you feel this is the place to be!Advertised : 29 Jun 2020 New Zealand Standard Time