Graduate position in Professional Services
Robert Walters
Auckland, NZ
1d ago

Work a diverse role dealing with business to business co-ordination. Ensure smoothly run processes within the Customer Delivery division in an established Technology company.

Overview of the company :

This global company has a history creating breakthrough, innovative products within the world of technology. With an awesome culture and a driven team environment, this company is well respected as an industry leading manufacturer.

About the role :

In a hybrid role, you are required to provide assistance within the service and delivery division and give training for installations.

You will liaise with existing / potential clients and stakeholders to ensure that installation processes are carried out effectively.

Key Responsibilities :

  • Manage documentation effectively whilst maintaining workflow.
  • Communicate externally and internally to ensure successful deliveries for clients
  • Leading projects to provide reports on internal and external updates and progress.
  • Resolve conflicts that could interrupt delivery deadlines
  • Review business process and continue to improve methods.
  • Extrapolate data pivotal to installs and updates
  • Key Requirements :

  • Experience in both customer service and technical administration.
  • Confidence liaising with all levels of management.
  • Strong time management and problem solving / conflict resolution.
  • Exceptional communication skills, written & verbal.
  • Ability to articulate complex information to varied audiences.
  • Strong Leadership, negotiation and decision making skills
  • Ability to utilise internal / external resources to ensure successful outcomes.
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