Work a diverse role dealing with business to business co-ordination. Ensure smoothly run processes within the Customer Delivery division in an established Technology company.
Overview of the company :
This global company has a history creating breakthrough, innovative products within the world of technology. With an awesome culture and a driven team environment, this company is well respected as an industry leading manufacturer.
About the role :
In a hybrid role, you are required to provide assistance within the service and delivery division and give training for installations.
You will liaise with existing / potential clients and stakeholders to ensure that installation processes are carried out effectively.
Key Responsibilities :
Manage documentation effectively whilst maintaining workflow.
Communicate externally and internally to ensure successful deliveries for clients
Leading projects to provide reports on internal and external updates and progress.
Resolve conflicts that could interrupt delivery deadlines
Review business process and continue to improve methods.
Extrapolate data pivotal to installs and updates
Key Requirements :
Experience in both customer service and technical administration.
Confidence liaising with all levels of management.
Strong time management and problem solving / conflict resolution.
Exceptional communication skills, written & verbal.
Ability to articulate complex information to varied audiences.
Strong Leadership, negotiation and decision making skills
Ability to utilise internal / external resources to ensure successful outcomes.