Auckland City, AucklandOperations Team Leader - Estates Management - AUC09106Operations Team Leader Estates ManagementPut your estate administration and natural leadership skills to use in this varied roleFull time, Permanent RoleBased in Britomart, AucklandLead a dedicated and professional teamAbout the role : Reporting to the Senior Manager-Customer Care, you will lead our Estates Management Team in their highly sensitive and important area, managing the end to end process for all Deceased Estates accounts within Westpac.
You and your team will be working with professional Estate Managers, Solicitors as well as families who have lost loved ones.
About you : We are looking for someone who has the ability to coach, motivate and inspire others. Your empathy and passion for customer experience will shine through with your positive attitude and ability to inject fun into a disciplined environment.
You'll thrive working amidst constant change, and enjoy contributing to continuous improvement initiatives.What you'll need to succeed : 2-3 years' experience in the Estate Administration field (Trustee and / or Legal experience will be looked upon favourably)Solid understanding of legislative requirements in relation to Deceased EstatesStrong communication skillsCommitment to building and supporting a diverse teamAbility to streamline and improve processesExperience achieving desired outcomes under time and compliance constraintsWhy Westpac?
We're passionate about people and take pride in building teams that reflect the diversity in our communities. From day one, we'll invest in your growth and empower you to take ownership of your development.
You can also enrol in our industry-leading superannuation programme and fantastic staff banking package.Let's go!Apply today with your CV and Cover Letter.
If you have questions, you can contact careers westpac.co.nz, however we do not accept email applicationsJob : Support and OperationsPrimary Location : Auckland RegionEmployee Status : PermanentSchedule : Full-timePosting Date : 02 / 03 / 2020, 7 : 02 : 28 PMClosing Date : 10 / 03 / 2020, 7 : 59 : 00 AM