Hospitality Service Representative - Temporary Part-Time - Picton
Quinte Health Care
5d ago

Quinte Health Care (QHC) is a progressive and integrated system of four hospitals working with partners to provide exceptional care to their local communities.

Care is provided through four hospitals Belleville General Hospital, North Hastings Hospital, Prince Edward County Memorial Hospital, and Trenton Memorial Hospital and includes four emergency departments, operating rooms at three hospitals, a rehabilitation day hospital, children’s treatment centre, ambulatory care clinics, community mental health programs, and a range of diagnostic services.

There are inpatient beds for acute medical patients, intensive care, obstetrics, paediatrics, mental health, complex continuing care, rehabilitation, and surgery.

With fantastic restaurants, a thriving arts and culture scene, and more than 40 wineries, the Quinte region is an excellent place to live.

The array of parks, picturesque beaches, golf courses, and waterfront trails, provide plenty of opportunity for outdoor adventure.

This dynamic, growing community offers affordable housing in both urban and rural settings and is an easy commute to larger centres such as Toronto, Kingston, Ottawa and Montreal.

Visit to learn more about the region.

Position Summary

The Hospitality Service Representative (HSR) reports to the Team Lead of Hospitality Services. HSRs are responsible for the cleaning of patient care units, transporting patients, stocking of medical supplies at the bed side as well as operating cleaning.


  • Grade 12 education or equivalent combination of education and experience,
  • Ability to communicate effectively with customers and co-workers,
  • Must be able to work well in a team environment,
  • Must be positive and contribute actively to workplace solutions,
  • Demonstrated concern for the care and comfort of patients,
  • Ability to read, follow instructions, and basic math skills,
  • Must have satisfactory work performance in present position,
  • Must have previous proven good attendance record,
  • Must be able to perform heavy lifting,
  • Ability to be flexible and adapt easily to changes in schedule, work assignments, and environment,
  • Ability to work under minimal supervision and accomplish tasks in a fast-paced environment,
  • Must successfully complete the required training program within probationary period,
  • Must be physically able to position and transfer patients,
  • Must be physically able to transport patients and equipment,
  • Must successfully complete the required training program within probationary period,
  • Ability to safely work with a variety to industrial housekeeping chemicals,
  • Ability to perform overhead cleaning, and
  • Must be comfortable working on a safety ladder.
  • Preferred

  • Familiarity and comfort with technology systems (computers, pagers, smart phones),
  • Previous experience with hospital housekeeping duties, and
  • Previous experience in safely operating housekeeping equipment (auto scrubbers, burnishers, vacuums and steamers).
  • Duties

  • Housekeeping duties related to all patient care areas, this includes cleaning up body fluids (urine, feces and blood),
  • Assists in transferring, positioning or lifting patients under the direct supervision of a designated health care professional,
  • Performs patient transportation duties within patient care unit area and to other locations within the hospital, and
  • Assists in hospital codes as appropriate.
  • Physical Demands Analysis


  • Required Occasionally lifting average 10-25 pounds, carrying and pushing / pulling, and
  • Required Infrequently lifting up to 60 pounds, carrying and pushing / pulling.
  • Mobility

  • Required Frequently prolonged standing and walking on hard surfaces,
  • Required Occasionally crouching / squatting, foot activation, and
  • Required Rarely bending / stooping, climbing.
  • Dexterity

  • Required Occasionally lifting average 10-25 pounds, carrying and pushing / pulling,
  • Required Frequently reaching, neck, elbow, shoulder, wrist and back normal range of motion,
  • Required Often material handling, gripping / grasping, and
  • Required Occasionally fine finger movements, reaching, handling, gripping / grasping.
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