Main Purpose of the Job
Provision of friendly and efficient food and beverage service that meets the guest’s expectations.
Perform the tasks of order taking and maximise sales opportunities through knowledge of product and suggestive selling.
Ensure accuracy by repeating order(s) to the guests.
Ensure that dockets are written clearly and correctly so the cashier and kitchen can fulfil their duties effectively.
Deliver orders promptly to the kitchen production area.
Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance ensure items are announced.
Keep tables and service areas clean and tidy as per procedure manual.
Maintain hygienic food service techniques during service.
Take responsibility for your designated section and station.
When working in Room Service promptly answer telephone and maximise sales opportunities through knowledge of product and suggestive selling
Ensure room service trays and trolleys are set-up correctly and collected promptly when guest(s) have finished.
Part Time (Minimum 8 hours)
Ability to work on a rotating roster
Can work under pressure in a busy environment
Shifts start from 6am and / or 5pm onwards
Previous similar or customer service experience
Previous Bar experience is an advantage
Staff meals while on duty
Uniform provided & laundered
Accommodation discounts & Free Anniversary Stay
Discounted benefits throughout Accor
Staff celebration & tenure recognition
Bring your mate to work program
Employee Assistance Program
Fantastic career growth opportunities
On-going training, learning and development