Operations Support Assistant
Johnson Controls
Whangarei-North Island-New Zealand
5d ago

Job Details

Come and join the best Fire Protection Company in Whangarei !

We are the leading fire protection specialists in New Zealand, we have been protecting people and property here for over 125 years and enjoy a reputation as providing the most capable and reliable safety products and services nationwide.

Wormald are part of Johnson Controls a global technology leader serving a wide range of customers in more than 150 countries.

In total our 117,000 employees create intelligent buildings, efficient energy solutions, and integrated infrastructure and security solutions.

We are needing an Operations Support Assistant to join our team!

As our Operations Support Assistant , you would be responsible for :

  • Planned / unplanned technician scheduling & dispatch management
  • Customer service requests coordination (from initiation to completion),
  • Customer interactions including both phone and counter
  • Parts management, billings & assist with collections.
  • How you will do it :

  • Maintain good relationships with both internal and external customers.
  • Identify ways to improve business processes, services and the professionalism of the company.
  • Contribute to the profitability of the business through the provision of accurate, timely, relevant and insightful business information
  • Who are we looking for?

  • Must demonstrate the ability to work independently and possess solid organisational and attention to detail skills.
  • Must have strong interpersonal skills to effectively communicate.
  • Associate‚Äôs degree preferred with industry experience managing service operations and / or service scheduling.
  • What you will get :

  • Competitive Salary package including staff benefits.
  • Excellent Team Culture!
  • Ongoing training and opportunities for professional development and upskilling.
  • If this is the right opportunity for you Apply Now!

    To know more about the role, please email Taila

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