Deputy Manager Holiday Park Martins Bay
Auckland Council
Auckland, NZ
4d ago
  • Cash handling / reconciling, banking and reporting
  • Ensuring a safe and healthy work environment, and site for guests / visitors
  • Planning, coordinate and deliver grounds, facilities maintenance and cleaning requirements
  • Review, monitor and report on customer satisfaction levels feedback and opportunities
  • Monitor and enforce any holiday park regulations, rules and guest / visitor behaviour
  • And most important, providing our guests with a top-quality experience in a clean, safe, welcoming and friendly environment!
  • He kōrero mōu : About you

    To be successful in this position you will have a minimum 2 years team leader or supervisor with experience in customer service or hospitality, or similar industry or related environment.

    You will have experience; intermediate to advance in Microsoft Excel, Word, Outlook, social media and must be able to learn / become super user of new computer systems quickly and efficiently including booking system.

    Knowledge and experience in general maintenance, cleaning, facility operations and Health & Safety at Work Act are all a must.

    Having a current First Aid Certificate is preferable.

    You will have a full NZ drivers’ licence and be able to safely operate work vehicles. Operator training will be provided for ride on mower, utility vehicles including tractor and tools or machinery.

    Previous experience is desirable but not essential if you have ability to learn and become competent quickly.

    Naturally you will have excellent organisational, time management and communication (written and oral) skills and the ability to relate to a wide and diverse range of people at all levels.

    No two days are the same in this role so you will need to be resilient and have ability to cope with pressure, the unexpected, problem solve, manage multiple tasks as required and execute in delivery.

    The park is open 7 days a week including public and school holidays, we are especially busy throughout summer months so having the ability to work flexible hours, public holidays, evenings, weekends is a must.

    On occasions overnight work and providing support cover at our other holiday parks is required.

    Ngā āhuatanga kei a mātou : What we offer

    You will be joining a collaborative team who are committed to providing each guest with a great experience, safe and unique stay.

    This role will offer you variety and plenty of opportunity to help improve the operations of the park and use your initiative.

    We provide learning and development opportunities, good working conditions and good salary in relation to the holiday accommodation, hospitality and tourism industry.

    This a permanent full-time role, working 40 hours a week, on a variable scheduled roster that includes weekends, public holidays and evenings.

    Some overnight work or duties may be required occasionally or when the manager is away on leave.

    Applications close Sunday 22nd November 2020.

    This position is deemed a safety sensitive position and will require pre-employment drug and alcohol testing. Auckland Council is committed to the protection and wellbeing of children.

    This role is classified as a Children's Worker role under the Vulnerable Children Act 2014. As such applicants will be required to undergo police vetting prior to commencing employment.

    Appointment will be subject to a satisfactory police check.

    Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion.

    If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

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