Manager, Learner Support Services – Pouārahi Ākonga
Eastern Institute of Technology
Napier, Hawkes Bay
2d ago

EIT is seeking an experienced manager with a passion for learner success who will deliver centralised support services to EIT learners, with a focus on matauranga Māori.

Managing three teams that provide academic learning advice, Maori and Pacific cultural support and disability and wellbeing support, you will have excellent communication skills and extensive experience in team management and change management.

Working closely with other managers and team leaders in the Library & Learning Services Section, you will also use a variety of formats to lead the communication of services to our learners and staff.

This is an exciting and busy role that offers face-to-face engagement with our learners, and where two days are never the same.

Ideally you will have

  • A strong understanding of the strategic importance of integrated learner support services to effective learning.
  • Experience in supporting learners in the tertiary education environment.
  • A comprehensive understanding of the needs of Māori and Pacific learners in the tertiary environment.
  • Experience with learning management systems.
  • The ability to make use of emerging technologies to deliver services in accessible and affordable ways.
  • In addition to the above a relevant tertiary qualification at degree level is essential with a post graduate qualification such as a Master's in Education or similar desirable.

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