Auckland City, AucklandJob Summary.We are seeking a full time Senior Porter Team Leader to join the buzz in our Bell Desk team.
Be part of a high performing hotel team that excels in delivering a heart warming first and last impression at our new hotel brandThe RoleAs the Senior Porter you will be a senior member of the team, supervising the porters, doorman and drivers on shiftWork with the Assistant Front Services Manager to develop and maintain service qualityProvide training to new colleaguesLead and motivate staff to achieve KPIsContinually monitoring security, safety and cleanliness of inside and outside the hotel, in particular the lobby and forecourtWelcome the guests ensuring a memorable first & last impressionProvide guests with an efficient, professional, and personalised services to go above and beyond their needsRequirement.
Our Ideal CandidateWe are looking for someone who is flexible with their availability to be successful, you will need to be able to work morning and afternoon shifts across a 7 day rotating roster.
You will have outstanding customer service skills, a high level of English comprehension and impeccable personal groomingA minimum of 1 years' experience in a porter or front office positionExperience in a 5 star hotel environment is preferred.
Has previously worked in as a senior or as a trainer in a hotel position and is looking to take that next career stepA full clean NZ drivers license and with the ability to drive manual cars.
Someone that is not afraid of a bit of hard work and likes being busy. While this is a supervisory role our bell desk is busy so will need you to roll up your sleeves and help the team when neededTerms of employment.Full time