Claims Manager – Marine
IAG New Zealand
Auckland City, AUK
3d ago
source : ExploreJobs

Auckland City, AucklandPermanentIAG is New Zealand's largest general insurance company and operates under the State, AMI, NZI and Lumley brands, as well as our niche brands -

Lantern, NAC, and Swann. We're an organisation that embraces innovation, creative ways of thinking, and empowering our people as the heart of our business.

We have an exciting opportunity available for an experienced Claims Manager - Marine. This is a full- time position based in Auckland where you'll relish the exposure to New Zealand's largest marine market.

About the roleReporting to the Manager Specialist Claims, you'll be an integral part of our Specialist claims management team.

Leading six Marine Claims team members who provide claims related advice, processing, management and settlements, it'll be rewarding to empower your people whilst offering guidance on complex issues and decision-

making.A key component to this role will be leadership and people management, together with the pursuit of improving performance standards to ensure that customer satisfaction levels are met.

Responsible for ensuring the Marine Claims team operates within expected company systems and processes you'll make a valuable contribution to the success of our cargo, hull, carriers liability and pleasure-

craft claims offering.About youTo succeed in this role, you'll be able to demonstrate that you're able to motivate and support your team to reach their full potential and to achieve business goals whilst ensuring a key focus on customer service.

You'll also have a comprehensive understanding of insurance operations with a strong expertise in marine claims handling.

The role carries with it business improvement expectations in furtherance of our customer promises, so the ability to drive change will be a key attribute.

What we can offer you?Competitive salary + discretionary annual performance bonusGenerous discounts on IAG insuranceHealth and wellness benefitOpportunity to join the IAG employee share plan, along with a company contributionCorporate discounts at various retailers and much more!We are committed to creating flexible and inclusive work environment that supports a whole of life approach, supporting you to manage the important things -

both inside and outside of work. Our approach to flexible working goes beyond legislative requirements to embrace a wide variety of individual circumstances and business needs.

To submit your interest in this role, please click the 'Apply' button below.Applications close Sunday 18th of August at 5.00pm.

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