customer service agents
Randstad
Auckland
3d ago

job description

If you enjoy helping people then this is the role for you, your day will be strictly customer-focused so you will also need to have a high level of emotional intelligence and the ability to navigate systems easily whilst providing exceptional service.

As a Customer Service Advisor you will be managing inbound and outbound calls and assisting customers with :

  • Assisting with payment queries
  • Helping customers make amendments to their policies
  • Taking customers through an excellent customer journey
  • Answering questions
  • About you :

  • Customer service experience is essential
  • Excellent verbal and written communication
  • Self-motivated to learn and upskill yourself
  • Work well in a team environment
  • High attention to detail
  • A positive attitude
  • What's in it for you?

  • $49,000 salary per annum
  • Health insurance and wellness benefits
  • Monday - Friday rostered hours
  • Central Auckland CBD location
  • Being part of a large well-known organisation who are passionate about your growth and development
  • Is this sounds like you please click "APPLY"

    If you have any questions please call 0800 735 338

    At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.

    We actively encourage applications from any background.

    skills

    Customer service, call centre, contact centre, inbound, customer care, insurance, health

    educational requirements

    Secondary School / High School

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