Customer Service Representative
New Zealand Steel
Otahuhu, New Zealand
1d ago

Pacific Steel, a wholly owned subsidiary of BlueScope, is NewZealand’s only manufacturer of wire rod, reinforcing bar and coil products.

You may know us for our flagship SEISMIC® brand or WIREMARK® branded fencing wire,trusted by New Zealand’s fencing industry for over 50 years.

The key purpose of the role is toprovide excellent customer service for Pacific Steel Group customers,proactively contributing to continuous improvement to optimise bothprofitability and service.

To be successful you will need a clearunderstanding of interface between customers / marketing / channels to market andcustomer requirements to ensure best cost / service combination.

Key Skills for the role include :

Previous experience in similar role providing toplevel customer services

Great telephone manner with clear and concisecommunication skills

Intermediate level competence using Microsoft Officeapplications

Ability to develop strong relationships with a widecross-section of key internal and external stakeholders

Strong critical thinking skills

Be a self-starter with proven initiative and attentionto detail

Beingpart of the BlueScope brand makes us a strong and successful global companyoffering connections throughout the world, and providing access to resourcesand tools from the wider business.

We believe our people are our strength, and embracediversity and inclusion as we aim to have the right people in the right rolesto move us into the future.

If you enjoy working with people who are practical,put your safety first, and care about the communities in which they work, then PacificSteel is the place for you.

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