Support Engineer 4 Months Fixed Term
Layer3 Limited
Wellington, Newzealand
4d ago
source : Hireejobs

Layer3 is a Managed IT Service and Cloud Provider based in central Upper Hutt Our core strengths are implementing deploying and supporting IT infrastructure for established businesses in the Wellington Region and around New Zealand We are proud of the people we have and are looking for someone that is going to fit in and enjoy the positive vibe that we have in our central Upper Hutt office We are seeking a selfmotivated person to join our team on a fixed term contract starting in November for 4 months to assist with a client project You will be working from our Upper Hutt based office and seconded to our client s site As a 12 level Support Engineer you will act as a point of contact for customers seeking technical assistance over the phone email and onsite at customer premises You will be troubleshooting systems and network problems diagnosing hardware software faults maintaining computer systems supporting new applications In order to be considered for this role you will ideally have most or all the following At least 2 years of experience as a 12 level Support Engineer in an MSP environment is favourable Knowledge and experience with peripheral devices such as PC s printers networking concepts protocols and services firewalls routers and Switches Experience with Microsoft Azure HyperV and VMware is favourable Good working knowledge of Microsoft Office 365 Knowledge of active directory group policy DNS Ability to work to project deadlines Strong organisational and time management skills Understands the importance of keeping documentation records up to date Ability to work independently and assist team members in resolving customer problems Can communicate with nontechnical people Available to be on the oncall roster Excellent customer facing skills Superb written and verbal communication skills are essential If you believe you fit the above requirements then please forward your CV and covering letter to careers layer3 nz To be considered you must also meet the following Be currently based in the Wellington Region Must have New Zealand residency or valid work visa Have a clean full New Zealand driver s licence some driving is required so this is not negotiable Only shortlisted candidates will be contacted

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