Service Desk Analyst Level 1
Datacom is one of Australasia s largest professional IT services companies
Wellington, Newzealand
6d ago
source : Hireejobs

Service Desk Analyst Level 1 Our purpose Here at Datacom we connect people and technology in order to solve challenges create opportunities and discover new possibilities for the communities we live in Our teamOur Wellington Service Desk boasts over 150 team members dedicated to solving technical issues for more than 20 large client environments Located on the Jervois Quay waterfront we have a great team culture with a strong focus on being professional efficient and easy to work with The Nitty Gritty We have over 6 200 people across our global offices and generate an annual revenue of over 1 2 billion this makes us one of Australasia s largest professional IT services companies We have extensive expertise in operating data centres providing IT services software engineering and application management as well as payroll and customer service design and operations With this comes a long list of significant clients Datacom is committed to hiring developing and promoting the best talent from a diverse range of backgrounds We are local at heart yet worldclass in capability About the Role As a Service Desk Analyst you ll be the first point of contact for our biggest clients No two days will be the same as you ll be constantly thinking outside of the box to troubleshoot and resolve issues ensuring the most efficient and effective customer service possible You ll be supported and mentored by our team and have constant opportunities to grow your skills If you re looking for somewhere to develop your career within a great culture then this is the role for you What you ll bring Although work experience is great we value a cando attitude and passion much more Your verbal and written communication skills are key to your success in this role Ideally you ll have customer service experience as its most important to us that you can keep our customers happy with your effective communication skills We re looking for team members of all levels so if you have experience within a Service Desk or an Enterprise IT support environment this is a bonus Or perhaps you are supporting a smaller environment and youre looking for the opportunity to grow within a large organisation We will review applications as they come through and you can expect contact from us within a couple of weeks Only candidates with work rights in New Zealand will be considered If this sounds like the opportunity you re looking for please apply online now DATACOM CO NZ CAREERS

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