Administration Officer - Queen Mary Maternity
Southern Health
4d ago

Administration Officer

Queen Mary Maternity Unit, Dunedin Hospital

About Queen Mary Maternity

We consider ourselves to be very fortunate here at the Queen Mary Maternity Unit. Not only do we get to care for fabulous women and families from across our diverse region, we also get to work alongside kind, compassionate, dedicated midwives and other health professionals to provide a safe and positive birthing experience.

Each year we birth around 1,800 babies and work closely with the midwifery and medical schools to give the kind of care our patients deserve.

About the Role

Our Administration Officers play a key role in ensuring the delivery of excellent care for our mother’s and babies from the moment they set foot onto the ward.

Your role will involve (but is not limited to) :

  • Ensure the smooth running of administration processes
  • Be a welcoming face on the reception desk greeting all visitors in a friendly and professional manner
  • Checking in patients arriving for appointments
  • Database maintenance
  • Booking appointments and diary management
  • Ensuring that all patient’s medical records are available and prepared for outpatient clinics
  • Supporting the Charge Midwife Manager with administration tasks as required
  • Due to the 24 / 7 nature of our service, our administration staff work standard office hours across a 7 day (Monday Sunday) roster.

    The reception desk is open from 0800-2030 Monday to Friday and 0800-1630 OR 0900-1430 on a Saturday and Sunday, so the ability to work evening and weekend shifts is essential for this role.

    About You

    This is a varied and rewarding role which would suit someone who enjoys interaction with people from a wide range of backgrounds and who doesn’t get flustered during busy times.

    The administration team is friendly and supportive and works with a very team-focused approach.

    Ideally you will need to bring the following :

  • Previous experience in an administration or reception role
  • Excellent computer skills, particularly in the Microsoft Office suite; Word, Excel, Outlook (email)
  • A positive attitude and team-focused approach to your work
  • Resilience and the ability to successfully prioritise and manage a busy and varied workload
  • A personable style and the ability to easily build rapport with people from all walks of life
  • If you’d like to come to work excited and leave fulfilled, this could be just what you’re looking for!

    The salary for this position is $48,220 - $51,240 pro rata per annum depending on skills and experience.

    About Southern DHB

    Southern DHB has the largest regional coverage of all the New Zealand health boards, providing services to 350,000 people in diverse communities across a huge geographical area.

    We take pride in all the services we provide and our aim is to improve, promote and protect the health of our region. We believe that our dedicated and passionate staff are a significant driving force behind the achievement of these standards, and we need more like minded people to help us continue providing for our community.

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