GrabOne Support Service Specialist – Auckland
NZME
Auckland City, AUK
5d ago
source : ExploreJobs

Auckland City, AucklandHave you got exceptional customer service skills? Looking for the next step? Then this is the opportunity to kick start your career!We’re looking at the next best thing to join our exceptional customer support team! Limited experience?

Read on!We can teach you the skills to succeed but what we can’t teach is a can-do attitude, the ability to multitask and time manage and above all else, a passion to help people out.

This role exists to provide solutions and assistance to keep all our customers and merchants happy. Sound like you? Continue reading.

You'll need to be prepared to take on anything from inbound calls and email management, customer on boarding and data entry to facilitating resolutions between consumers and independent sellers.

  • We're all about the attitude, the fit with the team culture and a drive to get it done, whatever 'it' may be. To succeed in this role, you’re going to need;
  • Demonstrated customer service experience in an inbound environment (retail or call centre)Excellent verbal and written communication and honed attention to detailTons of initiative, the ability to think on your feet and for yourselfTo pick up multiple new systems with your eyes closed and solve problems on the spotThe most positive, passionate, resilient personalityIf this sounds like you, amaze us with your CV and cover letter! Tell us why you'd love to work here and why you deserve to be at the top of our candidate list.

    Applicants must have eligibility to work in New Zealand.

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