Operations Team Member – Multiple opportunities!
Contact Energy
Wellington, Wellington, New Zealand
1d ago

Job Description

Here’s the exciting part

At Contact, we’re all about delivering amazing experiences to our wonderful customers. You’ll get the opportunity to showcase just how good your customer service is by being on the delivery forefront.

This will be across a variety of products and services from billing to switching, metering to collections. We mean what we say when no two days will ever be the same’.

This will give you access to broaden your experience. Exciting huh?! Read onto find out what we’re looking for.


What we’d love to see in your application

You’ll have plenty of stories to share with the team where your customer focus approach has helped you succeed. Your coolness’ under pressure will allow you to engage with customers on a deeper level to effectively engage with them, whatever the situation maybe.

We’d also love to see your swag! Essentially this means, your personality, your charisma, your passion for customer service.

  • If you could couple this swag’ up with computer literacy, problem solving and can-do attitude would be amazing. Here’s some other things to put in your application;
  • Being comfortable and a pro when communicating with customers via phone or email
  • Dealing with real world customer complaints
  • This would be a nice to have) experience with SAP either with ISU or CRM

    Additional Information

    He mea nui ngā paki kōrero ki a mātou i Contact, nā reira, mēnā kei a koe tētehi e hāngai pea ana ki tā mātou e kimi nei i tēnei tūranga kei raro iho nei kei te hiahia mātou kia whakapā mai ai koe!

    We are big on stories here at Contact, so if you have one that you think might align with what we are looking for in the role below we would love to hear from you!

    The working hours for these positions are Monday to Friday with normal business hours.

    We will be incredibly motivated to meet you as and when you apply so get in quick as if you want to start in late January .don’t delay!

    The advert closes on Monday 24th January 2022 at 4pm.

    Contact Energy is committed to being an inclusive employer. We want people to be themselves, after all, they can't be anyone else!

    Please note, only candidates with the right to live and work in New Zealand will be considered for this role.

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