Advisor Enabling - Full time, permanent
Mō mātou About us
Oranga Tamariki Ministry for Children has a commitment to putting tamariki and rangatahi at the heart of what we do. In our work, we aim to demonstrate these values :
Our purpose is to ensure that all tamariki are in loving whānau and communities where oranga tamariki can be realised. We believe that by getting involved early in their lives and showing love and care, we give children the best chance of growing into happy thriving New Zealanders.
Mō te tūnga About the role
Due to an internal progression, we have an exciting opportunity in our Feedback and Complaints Enabling Team. The purpose of this role is to support the Feedback and Complaints system through the provision of enabling functions such as reporting, quality assurance, continuous improvement, and the provision of advice regarding the feedback processes.
As a key member of our team you will be pivotal in ensuing feedback providers feel their voice is being heard and the details of their feedback are being handled in a timely, respectful, and transparent manner.
This is a varied and busy role where no two days are the same so you will be required to provide exceptional support in a dynamic and fast-moving environment.
Ngā pūmanawatanga ōu What you will bring
You'll have a strong attention to detail, you'll be passionate about what you do, and be a self-starter with the ability to remain calm under pressure.
You'll be able to collaborate with internal business units and external stakeholders; always keeping the feedback providers experience at the centre of what you do.
Key requirements of the role include :
Nōu te rourou What's in it for you
Oranga Tamariki offer an impartial remuneration package, that offers progression annually for experience through tenure.
We offer a vibrant and supportive team, flexible work options and a genuine commitment to wellbeing. We offer significant training and professional development so that you can thrive and grow.
We welcome diversity and are committed to working in an inclusive and respectful way. This is your opportunity to apply your skills and experience to the wellbeing of tamariki and rangatahi.
To see all the benefits of working for Oranga Tamariki, please visit https : / / mahi.orangatamariki.govt.nz / working-with-us / employee-benefits /