Board Liaison Officer - Auckland Prisonat Ara Poutama Aotearoa (Department of Corrections)
Ara Poutama Aotearoa (Department of Corrections)
Auckland (Tamaki Makaurau, NZ
6d ago
source : New Zealand Government

About the role

As the main conduit between our Corrections Services' teams and the New Zealand Parole Board, the role of Board Liaison Officer is vital in ensuring the smooth and efficient operations of the parole review process for Offenders in our management.

You will thrive in a role where strong working relationships and exceptional customer service are the foundations for success.

Proactive in nature, you will be quick to identify and resolve issues whilst communicating effectively with a broad range of internal and external stakeholders to ensure timelines are never compromised.

From the monitoring of review hearing schedules and updating of records to the collation of information and booking of appropriate facilities, your skills will be put to the test.

Reporting to the Principal Case Manager this position will be responsible for liaising with NZ Parole Board in the administration of Parole Board hearings.

In addition to these duties, you will also be required to undertake a wide range of additional administrative tasks to help support the overall Administration Support structure.

Skills & Experience Ngā pūkenga me ngā wheako

We are looking for someone who can represent our organisation with pride and professionalism with the following skills :

  • Have proficient computer skills and experience using Microsoft Word, Excel and Outlook
  • Demonstrate a high level of proficiency in administration and database systems, with the ability to learn new systems and processes quickly
  • Be meticulous in the recording and maintaining of information
  • Fantastic time management skills and the ability to prioritise in a changing environment
  • Have exceptional communication skills both written and verbal
  • Possess very high levels of integrity and professionalism, and be able to work in an environment where maintaining privacy is paramount
  • Be able to work autonomously and in a team environment with the ability to develop, foster and maintain positive working relationships within a diverse environment of different cultures, religion and gender identities
  • If you believe you have these skills and can hit the ground running, we would love to hear from you!

    You will need a full New Zealand Driver Licence for this role.

    The salary range for this role is $45,518 - $54,120 and progression is dependent of required competency levels. The work profile for this position is Monday - Friday, working 40 hours a week.

    Applicants must be a New Zealand citizen, New Zealand Resident Permit holder, Australian citizen or an Australian resident who holds a current Australian Resident Return Visa.

    Mō mātou About us

    Ara Poutama Aotearoa is a name that has been gifted to us and is our commitment to improving the oranga and safety of the people, whānau, and that of the communities we serve across the motu.

    As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship) and whānau (relationships) to shape how we work and deliver the outcomes in our strategy - Hōkai Rangi (https : / / careers. / strategy).

    Kano ārai mate KOWHEORI-19 COVID-19 vaccinations

    As part of our COVID-19 response, all people working at Ara Poutama Aotearoa are required to be fully vaccinated against COVID-19 in order to access our workplaces.

    This is to ensure we continue to do all we can to keep everyone safe from the impacts of COVID-19, now and into the future.

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