Administration Officer - Care Coordination Centre
About the Team
We are a team of dedicated and supportive professionals providing administrative support functions for the Service. This includes using a range of electronic systems (including IPM, interRAI, Health Connect South, Excel), data processing and receiving and responding to a variety of queries via telephone and email.
About the Role what’s in it for me?
The Care Coordination Centre (CCC) provides a Single Point of Entry (SPOE) for referrals to access community based health services.
You will be responsible for initiating contact with these community-based providers to facilitate services for clients. You can expect to be busy, challenged and surrounded by experienced practitioners and will work closely with the Clinical Coordinators and Clinical Needs Assessors within the Care Coordination Centre.
This busy role provides the opportunity for you to demonstrate your exceptional administration skills and the ability to work as an integral part of a wider administration team, but also autonomously.
You’ll need to be adept at using your initiative to ensure tasks are brought to a conclusion as these are demanding roles with high level administration tasks and interfacing.
Previous experience in healthcare administration is essential and a high level of customer care and an excellent phone manner are important skills in this role.
The salary for this position is between $48,220 and $51,240 per annum in accordance with the PSA South lsland Administrative Employees Collective Employment Agreement and will be based on relevant experience and qualifications This is inclusive of the PSA Clerical and Administrative Staff Pay Equity Interim Adjustment, made by Southern DHB on 16 April 2021.
About the Southern DHB
When you work with Southern District Health Board (Southern DHB) you’re part of something quite special. We support everyone across our district to live well, and access the right care when they need it, by delivering high quality, patient-centred and equitable health services to our diverse communities.
Dunedin is a University town and has something to offer most people. It has a long and rich history which is reflected in its many Museums, including the Settlers Museum and Art Galleries.
Dunedin also offers affordable housing.