Customer Data Administrator / Analyst
Ebbett Group
Hamilton, NZ
6d ago

The automotive industry is on a fascinating journey and as digital grows our customers demand an ever more personalised, integrated, intuitive and rewarding process from initial interest through to ownership and after-sales care.

At the Ebbett Group, we aim to be at the forefront of delivering this experience across all platforms.

We're currently looking for a Customer Data Administrator / Analyst to join our marketing team in Te Rapa, Hamilton.

The Role : We need an enthusiastic Excel expert to support the Customer Data Manager. You will utilise data to help provide insights to improve customer experience across the multiple dealerships and the global brands that make up the Ebbett Group.

A hands-on, can-do attitude and a high level of accuracy are a must.

Key responsibilities :

  • Data manipulation and analysis
  • Run, maintain, and improve operational reporting to support business processes and measure performance
  • Select customers for targeted direct marketing campaigns
  • Monitor and support the Ebbett lead management process
  • Train sales staff on best practice for data capture and entry
  • Contribute to consistent data quality across the group
  • About you :

  • Advanced Microsoft Excel skills
  • Experience working in a relevant data-led role
  • Excellent organisational skills and great follow through on tasks
  • Solid communication skills, both verbal and written
  • Full NZ Drivers Licence
  • Desirable experience :

  • Experience of CRM systems
  • Building operational reports to support business processes
  • Experience providing training and support to sales staff
  • Exposure to data extraction and manipulations tools
  • We may consider a flexible working arrangement for the correct candidate.

    If you are excited by the opportunity to make a difference in a large group of companies and are an enthusiastic, creative and confident team player then you may be the person we're looking for.

    Why join the Ebbett Group? The Ebbett Group (Est. 1928) represents 18 brands across 15 dealerships and the national vehicle distributor, Foton New Zealand.

    It is one of the largest automotive groups in the country with over 500 employees. We have a supportive culture and an excellent reputation as a trusted employer with a record of investing in and developing our people.

    The role will be based at our new Volkswagen showroom in Te Rapa and salary will be commensurate with experience.

    Apply now by filling in the on-line application form.

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