6 month contract working from 10 AM to 3 PM 5 days a week based in Auckland
Unique opportunity within our NZ Pharma Business
Bring your solid nursing experience to a role that has a high impact
70. The number of private clinics this role will be calling upon to support patients and Health Care Providers managing patients.
This role is a unique opportunity to directly impact the lives of the patients.
Your Responsibilities :
Represent Novartis and provide administration for the drug and support patients starting on the drug & HCPs (Health Care Provider) managing patients.
Your responsibilities include, but not limited to :
Responsibility for training patients and for interaction between patient and Novartis, provide information, resources and tools to patients and their HCPs.
Follow up enquiries in a timely manner. Consistent with customer expectations of quality of service and personal interaction.
Receipt & management of patient enrolments. Administer and record inbound and outbound calls to patients and HCPs
Ensure the accurate and timely recording of information on customer interactions, maintain interactions logbook, recording of all interactions in G;Drive
Foster a strong partnership between key clinics and their patients and become a trusted partner
Maintain knowledge of the drug for all therapeutic indications and associated competitor activity
Work with the drugs key account manager to achieve team and company objectives.
Contribute positively to the Sales and Marketing team through co-operative relationships and collaborative efforts
Ensure the prompt reporting of adverse events to the Medical department in accordance with company procedures.
Demonstrate behaviours in accordance with HPO values.
What you’ll bring to the role :
You will be a Registered NZ Nurse with current practising certificate
Demonstrated experience in having engaging conversations with the patients and HCPs
Ability with flexibility to travel domestically when required
Ability to attend key conferences when and if required
Desirable Requirements :
Proven similar experience in the dermatology therapeutic area will be preferred
Why consider Novartis?
750 million. That’s how many lives our products touch. And while we’re proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this : how can we continue to improve and extend even more people’s lives?
We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment.
Where you’re given opportunities to explore the power of digital and data. Where you’re empowered to risk failure by taking smart risks, and where you’re surrounded by people who share your determination to tackle the world’s toughest medical challenges.
We are Novartis. Join us and help us reimagine medicine.