Customer Service Consultant
BNZ
Akaroa, NZ
9d ago

Summer hours 1 December - 31 March

Monday to Friday 09.30- 3.30 - 25 hours per week (1 hour for lunch, 5 days per week)

Winter Hours -1 April - 30 November

Monday - Friday 11.00- 3.30 - 20 hours per week (half hour lunch 5 days per week)

You + Us + Our Customers Creating Great Together

We're reimaging banking for our customers, helping them be good with money so they can do great things with it. Working in an energising environment that is built around our customers, we build great connections that allow us to work together to enable a high achieving New Zealand.

About the Role

Our teams are highly diverse and come from a wide range of backgrounds including retail, hospitality, financial services and more, but what connects us is our passion for delivering exceptional customer service.

If you put customers first, we know you'll thrive at BNZ.

  • A brilliant start to your BNZ Career, with excellent training and development.
  • Help customers to be good with their money by having meaningful conversations so that they can take advantage of all that BNZ has to offer.
  • Help customers with their day to day banking, using BNZ's digital channels and smart ATM's
  • This is not a traditional role you could be out on the floor helping customers use the new technology in store or behind the desk dealing with requests.
  • About You

  • We are looking for people who have experience in customer services, we would like to hear about what make you great with people and why
  • Experience working within a team that has customer service and sales targets
  • Someone who can add to our diverse and inclusive culture, be yourself and let your personality shine.
  • Do you have a hunger to learn and ambition to continuously improve? Come and tell us how we could do things better!
  • Life at BNZ

    We support a flexible and energising environment that will allow you to be your best inside and outside of work. For this role we'll need you to be available for our customers during the times listed above, however we support many different ways of working so please register for job alerts if you're looking for something that will work better for you- www.bnzcareers.co.nz.

    Next steps??

    Want to be part of enabling a high achieving New Zealand?

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