Farm Automation Support Specialist
Te Aroha, New Zealand
4d ago

About Us

Are you one of those rare breeds of people that have a passion for customer service, exceptional problem solving skills and experience and aptitude in mechanical / electrical fields with computer skills to boot?

Then LIC Automation are looking for you to fill the position of our Support Specialist in East Waikato and Bay of Plenty.

In this role you will be responsible for the installation, quality inspections and commissioning of our automation products as well as servicing systems and training our customers.

To be successful in this role you will need to demonstrate the following skills :

  • Self-learning
  • Applying Information
  • Common Sense
  • Previous involvement in computer networking, troubleshooting / fault finding and exceptional time management skills will be required in this mostly autonomous role.

    You will also have a strong empathy with farmers and an appreciation of animal behaviour and dairy farming requirements and practices.

    LIC Automation values and recognises those who consistently deliver exceptional customer experiences!

    About You

    LIC Automation is a wholly owned subsidiary of LIC, focused on automation and sensing technology in New Zealand and around the world.

    At LIC Automation we value the NZ farming industry and are proud of our successful contribution to this sector. We'll do whatever it takes to support and grow our farmer community -

    our customers are key to how we do business. Our vision is to improve prosperity and the productivity of our farmers; we want great people to join us on our journey.

    Our Support Specialists Team ensures that our customers are provided with excellent customer service. The team also ensures that our customers have the training and support they need to get the most out of our products.

    We pride ourselves on ensuring that our teams are exposed to the knowledge and experience that they will need to be a successful and important part of our team.

    This role reports to the North Island Service Lead and is responsible for ensuring that LIC Automation customers and their systems are supported in a professional and timely manner, within the East Waikato and Bay of Plenty region.

    It involves ongoing customer support involving electrical and electronics equipment, mechanical engineering, and computer hardware and software.

    Reporting and analysis using data is also a requirement of the role.

    How to Apply

    If you're after a rewarding and social career that offers development, learning and truckloads of exceptional experiences then look no further, you've found it.

    At LIC Automation we are leading the way and we would love to welcome you to the team.

    For more information and to apply, go to our website

    Job code : 31637.

    Applications close : 11 December 2018

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