Come and join the team at Next Gen Health & Lifestyle Clubs.
We offer a spectacular club environment;
You will work for an organization with a team orientated culture;
We offer flexible working hours;
a Company passionate about Health & Wellbeing
About the Role
Responsible for leading the Reception Team;
Workforce planning to meet and exceed service levels;
Create systems and processes to ensure consistency;
Training and on-boarding of new Team Members; and
Promoting a culture of high quality service and employee engagement.
Ensure cleanliness of change rooms, steam, sauna areas and pool surrounds of our pools and spas; and
Ability to take pool chemical tests and monitor auto chemical controllers;
Ensuring efficient operations across the Club;
Managing the opening and closing of the Club;
Providing leadership, motivation and innovation to teams;
Delivering operational support to all departments including Reception, Food & Beverage, Maintenance, Crèche, Gym, Pool and Sales;
Guaranteeing the overall cleanliness and exceptional presentation of the building.
The hours for this role will vary across Monday-Sunday and we do have the ability to be flexible and support each other given that the Team is made up of both permanent and casual employees.
A minimum of 12 months experience in a similar role;
Experience in leading a team including workforce planning and rostering;
Having a courteous and friendly manner;
Exceptional personal presentation;
Highly developed customer relations skills;
The ability to master required software applications;
The ability to work autonomously and in a team environment;
The ability to build rapport with members and internal staff; and
A calm and friendly disposition, while working under pressure.
Exceptional customer service and interpersonal skills
Demonstrated commitment and ability to work as part of a dynamic team
First Aid Certificate - desirable
So if this sounds like you, then don't miss out on this opportunity and APPLY today to become a Next Gen Team Member!
Are you passionate about Exceptional Customer Service, being the first point of engagement for all our members and visitors that attend our 5 Star quality club and enjoy working in a supportive, dynamic and fun environment?
Next Gen is Australia and New Zealand’s leading premier Health and Lifestyle Clubs. We’re passionate about delivering quality food combined with excellent service to provide a positive Member Experience for all of our valued customers.
Please note :
Flexible hours and days are required for this role
Proof of right to work in New Zealand documentation will be required to be presented at the first interview
We are inviting direct applicants only
Working with Children Clearance / Police Check is required to work at Next Gen